When collecting post-training feedback, trainers usually focus on:Â
- The relevance of the training subject
- The effectiveness of classroom management
- Whether the participants understood the training and learned something new
- Whether the participants apply the knowledge learned to real-life workplace situationsÂ
To measure those, you should use Likert scale questions (with numerical answers), closed-ended single and multiple-choice questions, as well as open-ended questions that give you more insights into the learners’ satisfaction, expectations, and needs.Â
Here are examples of the survey questions you can include in your post-training feedback questionnaire:Â
'On a scale of 1-10, how likely are you to recommend this event to people like you?'
It's a Likert scale NPS (Neto Promoter Score) question measuring the participants' satisfaction and readiness to recommend the training. The question makes a good starting point for your survey.Â
If, for some reason, asking about the willingness to recommend is off in your context (Maybe you've just run specialized in-house training for a narrow group of staff.), replace the question with: "How satisfied are you with the training?"
'On a scale of 1-10, how relevant was the training content to what you do?'Â
This question will help you assess the learners' needs if you approach the subject matter from the right angle.Â
'On a scale of 1-10, how do you rate the difficulty of the training?'Â
The answers to this question may tell you that you should either modify the content of the training sessions, check the team’s knowledge beforehand, or organize different training sessions with various difficulty levels.
'How would you assess the pace of the training?'
The question will let you gauge if the training was planned adequately to the participants' needs. Asking such a specific question is much better than asking a general one like “Was the training well prepared?” The latter question is too vague, so the answers won’t be very telling.Â
'What is your biggest takeaway from the training?'
The answer to the question will help verify if the participants walk away from the training with some real knowledge they can put to practice or pass on.
'Did the training meet your expectations?'
This open-ended question will help you gauge the trainees' expectations and address them in future training sessions.Â
For more questions, feel free to check out the feedback training template above. (No strings attached!)Â
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