Ask for customer feedback in Intercom
Leverage all the tools you need to effectively survey your customers in Intercom
- Enjoy the easy, code-free, one-click integration setup, no developers required
- Reach customers with Intercom Messenger and Intercom Email surveys
- Choose from 15 question types, including CSAT, NPS, and CES
- Identify Intercom contacts without asking for their contact details
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Run Intercom Messenger surveys
Run Intercom Messenger surveys that feel native to Intercom and work with all Intercom products
- Make Intercom Messenger surveys with an intutive survey builder – no coding
- Send surveys during Intercom conversations and via manual or automated in-app messages
- Choose from multiple question types, including Net Promoter Score (NPS)
- Send surveys to the people that matter most based on Intercom segments
Sign Up FreeSend engaging Intercom Email surveys
Send responsive Intercom Email surveys that customers can answer right from their email
- Embed surveys into Intercom Emails for completion rates of up to 83%
- Create Intercom Email surveys with an intuitive survey creator
- Survey exactly the right customer based on Intercom segments
- Change colors, add logos and use custom CSS to deliver customized email surveys
Sign Up FreeTurn customer feedback into action
Update Intercom contacts with survey responses and pull data from Intercom
- Send survey responses to Intercom contacts as tags, events, and custom attributes
- Identify who gave you each answer and follow up with customers individually
- Automatically send customer data from Intercom contacts to Survicate to filter results faster
- Trigger Intercom campaigns based on survey responses to act on customer feedback
Sign Up FreeClose the feedback loop inside Intercom
Provide a great customer experience with the powerful Survicate and Intercom integration
- Automatically open conversations after receiving feedback
- Trigger automated campaigns to decrease churn, get more reviews, testimonials, and case studies
- Send CES surveys after onboarding, CSAT surveys after ticket closure, NPS surveys to predict repurchases
- Monitor and spot trends across the entire customer journey and at all touchpoints
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