Act on customer feedback

Trigger follow-up campaigns with 23 native integrations

Capitalize on positive feedback to drive business growth. Improve your product or service based on negative feedback
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Act on customer feedback. Trigger follow-up campaigns with 19 native integrations
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Turn customer feedback into action
  • Native integrations: Integrate natively with Intercom, HubSpot and 21 more. Send responses where you need them most
  • Automated workflows: Trigger automated campaigns based on customer feedback and take actions that create business value
  • Email notifications and Slack alerts: Receive condition-based email notifications and Slack alerts for the right team to act on user feedback
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Turn customer feedback into action
att-next-arrowClose the feedback loop with your customers
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Close the feedback loop with your customers
  • Closed-loop feedback: Identify respondents and follow up with customers individually to take actions that make an impact
  • Uncover patterns: Monitor and act on trends across the entire customer journey to discover drivers of customer loyalty
  • Custom actions and redirects:
    Get users to take desired actions with URL redirects, call-to-actions and ‘thank you’ screens
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Increase referrals
and decrease churn!
  • Referrals increase: Identify your most loyal customers to drive referrals, reviews, testimonials and case studies
  • Detractors identification: Find dissatisfied customers and trigger automated campaigns to fix their issues and avoid churn
  • Product issues tracking: Hear from your customers, identify product bottlenecks and prioritize product improvements
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att-next-arrowIncrease referrals and decrease churn with Survicate customer surveys
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Integrations
All integrations are 1-click,
code-free, two-way and native
Intercom
‍
Send survey responses to
Intercom contacts
powerdBy Survicate
Klaviyo
Update Klaviyo contacts with survey responses
powerdBy Survicate
HubSpot
‍
Use survey responses to
trigger HubSpot workflows
powerdBy Survicate
Segment
‍
Combine data from surveys
with user data from Segment
powerdBy Survicate
ActiveCampaign
Trigger marketing automations
with survey responses
powerdBy Survicate
Google Analytics
Match GA data with survey
data from Survicate
powerdBy Survicate
See more integrations →
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“I like how Survicate directs promoters to our Google page for a review. This process has increased our Google reviews 10 fold!”
Kristen Paulmeyer
Marketing Director at a DME company

We’re here to support you
along the way

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Join us on June 15th for a live webinar with HubSpot expert Bart Kowalczyk.