Targeted surveys can be a powerful tool for gathering feedback from specific groups in their own words. By designing and deploying surveys that are tailored to the needs and preferences of these groups, you can collect website feedback that can help you improve your website, products, and services.
To use visitor segmentation effectively, you first need to identify the groups you want to target. This might include users who have recently made a purchase, users who have abandoned a cart, or users who have visited a particular section of your website. Once you have identified your target groups, you can create surveys that are specifically designed to address their needs and preferences.
Use your website feedback tool to deploy targeted form in a variety of ways, including pop-up windows, email invitations, and in-page surveys. You can also use targeted surveys in combination with other feedback tools, such as feedback widgets and feedback buttons, to gather feedback more comprehensively..
When designing it's important to focus on the key questions that will provide the most helpful website feedback. This might include questions about the user's experience on your website, their satisfaction with your products and services, or their likelihood to recommend your business to others.
Overall, using flexible targetting in website feedback tools is a powerful way to gather feedback from specific groups of website visitors. By using these surveys to gather valuable insights, you can make data-driven decisions that will help you improve your website, products, and services.