In-product survey software

Uncover user needs with product feedback surveys

Improve customer retention with data-driven decisions. Target micro surveys to reach the right audience. Analyze product feedback and prioritize your roadmap effectively.
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Customize your in-product survey

NPSCESProduct improvementContinuous feedback
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Book a Call
  • 10-day free trial of paid features
  • Set up in minutes
  • No credit card required

Collect contextual insights with precise survey targeting

  • Use user characteristics, cookies, or visit properties to target the right users
  • Measure product experience metrics on all stages of a user journey
  • Use event-triggered surveys to collect feedback on specific features
  • Collect continuous feedback and bug reports with recurring forms. Track trends in user satisfaction
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Customize your product surveys to get more insights

  • Choose from 11 question types including NPS, rating scale, text answer and many more
  • Engage more users with the welcome screen and multilingual surveys
  • Personalize survey logic for a higher completion rate
  • Design in-product survey themes with branded colors, company logo and custom CSS
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Close the product feedback loop for more satisfied users

  • Launch the CSAT survey to evaluate product experience and prioritize what to build next
  • Measure continuous NPS to get more ideas on what can improve customer loyalty
  • Trigger CES surveys to identify friction in product and uncover customer service issues
  • Automate follow-up actions by integrating survey software with your tool stack
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Set up your in-product feedback survey in 3 steps

Create
Configure
Analyze

Step 1: Install the survey software in your product

  • Quickly add tracking code to your product no matter what toolstack you use
  • Browse through expertly-made survey templates or build your micro survey from scratch
  • Schedule and launch surveys directly in a user interface
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Step 2: Design and customize your survey

  • Modify questions, answer choices and survey experience
  • Apply translations, branded colors, logo and custom CSS to match the user interface
  • Target your survey on user attributes and triggered actions
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Step 3: Analyse responses and close the feedback loop

  • Track trends and changes in user experience and the newest trends on intuitive dashboard
  • Export word cloud and PDF/PNG charts with visuals
  • Filter individual responses easily by custom attributes, time frame and provided answers
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“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”
Luke Deka
Full Stack Developer at CrewScale
Read the case study
Luke Deka
CEO and Founder at Growbots
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Integrate product feedback from surveys
with your tool stack

Product ManagementProduct & Data analyticsSession recordingsCollaborationData Enrichment

Prioritize the roadmap with quantitive and qualitative data

  • Send feature requests from micro surveys to Productboard as notes
  • Blend product feedback with your other data sources
  • Make data-driven decisions for effective product development
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Analyze product feedback faster

  • Identify low-hanging fruits in product analytics tools
  • Create user Amplitude and Mixpanel segments based on survey responses
  • Export data to Google Sheet in real-time
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Fully understand user frustrations

  • Combine feedback with product session recordings
  • Filter sessions by survey responses and learn what needs improvement
  • Resolve bugs faster by learning more about user experience
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Collaborate faster on product feedback

  • Receive Slack or Microsoft Teams alerts to discuss feedback internally
  • React immediately to negative feedback with conditional notifications
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Send survey responses to other platforms

  • Integrate with all your everyday tools through Zapier
  • Send automatically triggered notifications whenever respondents interact with your surveys
  • Build custom integrations with your CRM, database or in-house solutions
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“I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed. These responses are fed directly from the integration Survicate has with Zendesk!”
Brandon Zisa
Director of Client Success at Vestwell
Read the case study
Brandon Zisa
Director of Client Success at Vestwell
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Get more satisfied customers with product feedback

Run product surveys to know what users think about your product and their experience. Make data-driven decisions to build a sticky product and attract more customers.
Understand user needs
Launch product surveys to get more insights about users’ behaviors, challenges, goals and needs to address them with your product. Design a product that is irreplaceable for your customers to reduce churn risk. Help users to achieve their goals faster and increase customer satisfaction.
Prioritize the roadmap effectively
Ask your users which enhancements are most important for them. Focus on features with the most significant impact on your business. Attract more users and turn them into satisfied customers. Review your roadmap regularly with continuous insights from product surveys.
Increase in product engagement
Collect insights on each user journey stage. Make data-driven decisions to personalize user experience, improve the onboarding experience and remove friction. Learn what features will keep your users engaged for longer than before.
Identify bugs faster
Prevent frustrated users from turning into detractors. Use the product survey app to collect continuous bug reports. Track user issues and gain more satisfied users.
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FAQs
What is a product survey?
What are the main benefits of a product survey?
What are some best practices for creating survey questions?
How can I run market research with in-product surveys?
How many product survey questions should I ask?
What is the importance of customer personas in product surveys?
How can I get started with my product survey?
How can I ensure my new product resonates with the target audience by using an in-product survey?
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We’re here to support you
along the way

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  • human live chat support, no bots
  • 97% satisfaction rate
  • 2 minutes first response
Join us on June 15th for a live webinar with HubSpot expert Bart Kowalczyk.