Open-ended customer churn survey template

Need feedback but don't know how to start? Kickstart your survey research with a template. Customize it and brand.
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Understand customer churn and take action to stop it.
Engage with customers when they’re leaving. Ask open ended questions to understand better why they churn.
Act on the feedback to improve your offering and increase retention.
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Customizable survey templates
Make the survey template work for you
  • Use one of the 125+ ready-to-go templates or create surveys from scratch
  • Change colors, fonts, and layout with the visual editor
  • Make smart surveys with skip logic, custom actions, and redirects
  • Select from email, website, web app, or mobile app surveys
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Patryk Kabaj
Chief Product Officer & Co-founder
You can't know what the customer thinks unless you ask them the question. And then what happens typically, [is that the responses] surprise you. You're like, oh, wow, really? This is so important. I would never have thought about this.
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Patryk Kabaj
Chief Product Officer & Co-founder
You can't know what the customer thinks unless you ask them the question. And then what happens typically, [is that the responses] surprise you. You're like, oh, wow, really? This is so important. I would never have thought about this.
arrow-btnarrow-button-1-hover
Patryk Kabaj
Chief Product Officer & Co-founder
You can't know what the customer thinks unless you ask them the question. And then what happens typically, [is that the responses] surprise you. You're like, oh, wow, really? This is so important. I would never have thought about this.
arrow-btnarrow-button-1-hover
Integrations

All native integrations are
1-click and code-free

Intercom
‍
Send survey responses to
Intercom contacts
powerdBy Survicate
Klaviyo
Update Klaviyo contacts with survey responses
powerdBy Survicate
HubSpot
‍
Use survey responses to
trigger HubSpot workflows
powerdBy Survicate
Segment
‍
Combine data from surveys
with user data from Segment
powerdBy Survicate
ActiveCampaign
Trigger marketing automations
with survey responses
powerdBy Survicate
Google Analytics
Match GA data with survey
data from Survicate
powerdBy Survicate
See more integrations →
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